Whether you need to renew your driver’s or vehicle license, register a car, or go back to basics and book a driver’s licence test, the National Administration Traffic Information System (NaTIS) is the place to start.
What is eNaTIS
What was formally known as NaTIS, has been on a path of digitisation for online usage through high-end technology, suited with various system enhancements such as:
- Specialised transactions: via the internet and automated teller machines
- Administrative adjudication of road traffic offences system
- Administrative adjudication of online registration of vehicles by financial establishments
Now eNaTIS, the new driving license booking system validates testing centres, examiners, appointments and officials, in order to prevent the extortion of cash from the public.
Although it has been a slow start for the system, currently only serving Gauteng drivers (as reported in May 2022), the online platform does look promising.
In February 2022, South African Transport Minister, Fikile Mbalula, said that the online system has been enhanced to allow financial institutions, insurance companies and vehicle dealerships to register vehicles directly on the NaTIS system. This will improve convenience and help combat rampant crime associated with the change of ownership of vehicles.
Key benefits of eNaTIS
- Users receive real-time info about fraud happenings within the automotive industry.
- Removes identity fraud through the implementation of a fingerprint system.
- Up-to-date technology at hand and suited with system enhancements.
- Road traffic services can be easily accessed through ATMs and the Internet.
- Use of the eNaTIS over the web ensures a Batho Pele (“people first”) strategy.
- All infringements are positioned within the eNaTIS database, where traffic fine payments are concerned.
- Electronic tagging of documents to remove fraudulent vehicle licenses, driving licenses and registration certificates.
- Controls upfront documents.
“Services that are available on the RTMC’s online platform with immediate effect include the online application and issuing & delivery of a motor vehicle licence and disc to the owner of the motor vehicle.” – Transport Minister, Fikile Mbalula.
While the system undergoes its continuous upgrades and hopefully expands across all the nine provinces in SA soon, we have gathered all the need-to-know info when it comes to planning a visit to your local National Traffic Department for any of the following reasons.
Vehicle registration documents
To register a new vehicle, you require:
- Completed RLV application form
- Acceptable identification of the title holder and owner (if necessary): identity document (ID) and a copy of your ID, old driving licence card or valid South African passport.
- A certificate issued by the manufacturer or importer of the motor vehicle on the official stationery of such manufacturer or importer OR the registration certificate (form RC1) issued to the manufacturer, builder or importer when they registered the vehicle into stock for the first time.
- Prescribed fees: contact your local licencing office to find out the cost.
How to register a used vehicle:
- Complete a RLV application form
- Provide your identity document (ID) and a copy of your ID, old driving licence card or valid South African passport.
- Ensure you have the registration certificate from the title holder
- Depending on your circumstance, you may be required to submit:
- A mass measuring certificate – if the tare has changed.
- Go through a police clearance process and completed RPC form, before registration – if the vehicle chassis number is incorrect on the eNaTIS.
- Proof of the right to be a registered title holder of the vehicle – for example, an invoice, sales agreement, or alternative proof.
What must I do if I lost my vehicle registration documents?
Life happens. Whether it is theft, fire, floods, or just misplaced, all is not lost if you can’t find your car’s registration documents. You will need to apply for a duplicate at the traffic department.
Go to your nearest registering authority and bring your identity document and complete form DRC (Application for Duplicate Registration/Deregistration Certificate in respect of Motor Vehicle) and form DCT (Declaration in respect of Lost Documents). Please note that only a title holder can request a duplicate. Once you have your new documents, make certified copies and keep them in a safe place.
Renewing your vehicle licence
Once a year, depending on when exactly your vehicle was registered, you will have to renew your licence disc. These days there are multiple organisations offering this service, including banks but this task can also be easily completed at your local South African Post Office.
Getting or renewing your driver’s licence
Before you get your driver’s license, you must apply for a learner’s license. A learner’s licence is a permit that proves that you have basic knowledge of a motor vehicle and the rules of the road. The learner’s licence is valid for 24 months and cannot be extended.
If you are in Gauteng, you can book a test via eNaTIS. For people outside of Gauteng, you can go to your nearest driving licensing testing centre (DLTC) to book a test date and confirm the booking.
Take the following with you:
- An identity document (ID)
- Two identical black-and-white ID photographs (before you have photographs taken you should confirm with the DLTC how many photos they require)
- A booking fee (call ahead to confirm the amount)
- Proof of postal and residential address e.g., utility account. If the utility bill is not in your name, the of owner of the bill must make an affidavit declaring that you live at the address and the utility bill must be attached to the affidavit.
- If you stay at an informal settlement, you must bring a letter with an official date stamp from the ward councillor confirming your postal and residential address
Complete the Application for learner’s licence form (LL1). If you are 65 years or older, you must also complete a medical certificate form (MC), which is also available at the DLTC.
You will go for an eye test at the testing centre, or you may have an eye test performed by a qualified optometrist and submit the form at the testing centre.
Before you write the learner’s licence test, you must study road signs, motor vehicle controls and road rules to have a basic knowledge of a motor vehicle and road signs.
On the day of the test, you must submit the following:
- the booking receipt
- your ID.
If you pass the test, you must pay the issue fee.
Getting your driver’s licence
A driver’s license is imperative when want to purchase a vehicle or drive an existing one you own.
Gauteng residents can book their test online. In general, when applying, the following is required:
- Completed DL1 application form
- South African ID
- Existing driving license (if necessary)
- 4 identical driving license photos
- Prescribed fees
What must I do if I lost my driver’s license or need to renew it?
Replacing or renewing your driver’s license requires:
- Completed DL1 application form
- ID and certified copy of ID
- 4 identical ID photos
- Prescribed card issuing fees
If unable to retrieve the driving license card in person at the Driving License Testing Centre, this application must accompany:
- ID and Certified ID copy of the collector
- Affidavit – state why you will not be able to collect the card in person; and list the name and ID number of the collector. In the case of unforeseen circumstances, the affidavit also must state the circumstance preventing the collection of the card in person.
- Certified ID copy of the applicant
The above applies if your driver’s licence has expired too.
How do I know if my license is ready for collection?
There is an option to receive a notification via SMS when you complete the application. If that option is not viable, you can also check the status of your licence, through this web page, enter your ID number and additional details, and the National Traffic Information System (Natis) will return the necessary information.
An applicant has 120 days to collect, otherwise it will be disposed of, and you will have to go through the process again.
How to cancel my license renewal appointment
Here’s a step-by-step guide on how to cancel NaTIS online booking of renewal of driving license card:
- Go to eNaTIS website and login
- Click on “Track Application”
- Type in your ID number, Name, and Surname, then hit enter.
- Select the type of application you are tracking (Driving Licence Card Renewal).
- Your application should appear with a status of “Pending”, click on it and select cancel application in the drop-down menu that appears.
- You will be taken to a page where you will see your booking details with an option to cancel the booking. Click the “Cancel Booking” button and submit to proceed.